Privacy Policy

1. Information We Collect

We collect information in the following categories:

• Information you provide: When you create an account, subscribe to our services, or contact us, we collect your name, email address, payment information (processed by third-party payment providers), and any content you choose to share.
• Usage data: We automatically collect technical information such as IP address, browser type, device type, operating system, referring URLs, pages/content viewed, watch history, and timestamps when you interact with our Services.
• Cookies and similar technologies: We use cookies, web beacons, and similar tracking technologies to enhance functionality, analyze traffic, personalize content, and improve user experience.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Services, including streaming and content delivery;
• Personalize content recommendations and improve your viewing experience;
• Respond to your inquiries and provide customer support;
• Process subscriptions, payments, and manage billing;
• Analyze usage patterns to improve and optimize our products and content offerings;
• Detect, prevent, and address technical issues, fraud, or security concerns;
• Send service updates, promotional communications (where you have opted in), and important notices;
• Comply with applicable legal obligations.

3. Sharing of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service providers: We may share data with trusted third-party service providers who assist us in operating our Services (e.g., hosting, content delivery networks, analytics, payment processing, email delivery), under contractual obligations to protect your data.
• Advertising partners: We work with advertising partners such as Meta (Facebook), TikTok, Google Ads, and other platforms to deliver and measure advertising campaigns. These partners may receive aggregated or device-level data to serve relevant ads, subject to their own privacy policies.
• Legal compliance: We may disclose information when required by law, court order, or governmental authority, or to protect the rights, property, or safety of our company or others.
• Business transfers: In the event of a merger, acquisition, or asset sale, information may be transferred as part of the transaction, subject to this Privacy Policy.

4. Cookies Policy

We use the following types of cookies and tracking technologies:

• Essential cookies: Required for core functionality of the Services, such as authentication and session management.
• Analytics cookies: Help us understand how viewers interact with our content so we can improve recommendations and user experience.
• Advertising cookies: Used by our advertising partners to deliver and measure ad performance across platforms.
• Preference cookies: Remember your language, subtitle, and playback settings for a personalized experience.

You can control or disable cookies through your browser or device settings. Disabling essential cookies may affect the functionality of our Services.

5. Data Retention

We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Account data is retained while your account is active. When an account is closed, we will delete or anonymize personal data within a reasonable period, except where retention is required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption (TLS/SSL for data in transit, AES-256 for data at rest), access controls, regular security assessments, and staff training. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request that we limit the processing of your data.
• Portability: Receive your data in a structured, machine-readable format.
• Objection: Object to certain types of processing, including direct marketing.
• Withdraw consent: Withdraw consent for processing that relies on your consent at any time.

To exercise any of these rights, please contact us at the email provided below. We will respond to your request within 30 days.

8. Third-Party Links

Our Services may contain links to third-party websites or services, including social media platforms and advertising networks. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our Services are not directed to children under the age of 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us, and we will take steps to delete it promptly.

10. International Data Transfers

Your information may be processed and stored in countries other than your own, as we operate globally and use cloud infrastructure in multiple regions. By using our Services, you consent to the transfer of your data to these countries, which may have data protection laws that differ from your jurisdiction. We take steps to ensure adequate protection measures are in place for such transfers, in compliance with applicable data protection regulations.

11. Advertising and Tracking

We partner with advertising platforms including Meta (Facebook), TikTok, Google Ads, YouTube, Instagram, Snapchat, and Apple Search Ads to acquire users and deliver promotional content. These partners may use cookies, SDKs, and similar technologies to collect device identifiers and usage data for ad targeting and measurement purposes. You can opt out of personalized advertising through your device settings or the partner's opt-out mechanisms.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the updated version on this page with a revised "Last updated" date. For significant changes, we may also provide a notice within our Services or via email. Continued use of our Services after changes constitutes acceptance of the updated policy.